CONTRIBUTE YOUR EXPERIENCE
For New Zealand small-business owners and operators.
How does the work
happen in your business?
Help us understand what running a small business actually involves.
THE PARTICIPATION JOURNEY
Understand what is being asked, choose what to share, and decide whether you want further contact.
01 · READ
Know what you are joining
Review the participant information in the survey before submitting. Participation is voluntary.
02 · SHARE
Describe the everyday work
Tell us what runs smoothly, what takes more effort and what happens when things do not go to plan.
03 · OPTIONAL
Continue the conversation
You can express interest in a follow-up conversation through the survey. There is no requirement to do so.
WHAT WE ARE ASKING ABOUT
The focus is the work around the business, not judging how well you run it.
Everyday admin, coordination and operations.
Tell us about the work around your business: bookings, invoices, messages, decisions, follow-ups, systems, hand-offs, exceptions and workarounds.
The survey asks about your business and everyday work. There are no right or wrong answers.
FOLLOW-UP
A deeper look at how a real task moves through your business.
An optional follow-up conversation.
Follow-up conversations explore the steps, systems, hand-offs, exceptions and workarounds around real tasks.
BEFORE SHARING
Keep identifiable and confidential information out of your response.
Please avoid customer details, passwords, bank account details or confidential business information. Review the survey’s participant information before submitting.